Our Privacy Policy

Introduction

Rola Associates (herewith simply referred to as “ROLA”) will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at the ROLA web site, accessible at http://www.rolaassociates.co.za (herewith referred to as our “Web Site”).

As part of the normal operation of services, we collect and, in order to deliver our services, we may need to disclose information about you. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

1. How we obtain information

In order to register for our services, or to reserve the use of our services, users are required to provide us with contact information (like your name and email address), unique identifiers (like your password), and demographic information (like the country or city you live in).

If you decide to subscribe to ROLA’s services, or to purchase any products or services that ROLA offers, ROLA will need to collect certain financial information, such as your credit card number and its expiration date, your bank account details, and your billing address (herewith referred to as “Financial Information”).

ROLA does not actively market to children, and we never knowingly ask a child under the age of 16 to divulge personal information.

ROLA also collects information like your IP Address, geographic location and the amount of time that you spend on our Web Site. These types of information may be collected without your implicit knowledge (through clickstream tracking, automatic logging files, and so on).

In each case where you willingly supply information to ROLA, we will endeavour to indicate what information is required and what information is to be considered as optional.

ROLA employs cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Our cookies sometimes have an expiration date.

2. How we use obtained information

Certain information, such as passwords and email addresses, is collected in order to verify your identity and for use in our records. Identity verification is also used in order to provide personalised services to you. In most of these cases, information is collected when you complete and submit a form on our Web Site.

Your Financial Information is used to check your qualifications for registration, to bill you for products and services, and for other purposes. ROLA does not share Financial Information with outside parties except to the extent necessary to provide you with our products and services.

ROLA uses customer contact information to send you information about your ROLA account, ROLA’s products and services and promotional material. Your contact information is also used to contact you when necessary.

We may use information like your IP Address or geographic location for internal statistical purposes to help to protect us and our partners from fraud.

Cookies enable ROLA to track usage patterns and deliver customised content to users.

Our Web Site may provide links to other web sites. ROLA encourages you to read the privacy policies and notices of these external websites before you disclose any information to them, since we have no control over how they endeavour to (or neglect to) protect your privacy.

Our Web Site may also offer you services that allow you to create or publish you own online content through forms and content wizards, chats, forums or message boards. Please be advised that information posted in these venues becomes public knowledge and that we have no control over what personal information someone else may disclose about you.

ROLA reserves the right to alter the content of this Privacy Policy and other privacy notices at any time.

3. Our disclosure of information

ROLA does not, and shall not, use or share the personally identifiable information that you provide to us in ways unrelated to the ones described in this Privacy Policy and without providing you with an opportunity to opt out or otherwise prohibit such unrelated uses.

ROLA will never willfully sell, lease, or rent any of your or your business’ personally identifiable information to any third party.

4. Access to information

ROLA maintains the accuracy of our information by reasonable means in the normal course of doing business. In some cases, you may be able to access your own personal information and contact us about any inaccuracies that you may find (see section 6, below). In some cases you may also be able to delete certain information about you or your company from our database by using the online account maintenance functionality that we might provide to you.

5. Data storage and security

In order to maximise the protection of your information, ROLA uses technologies to protect your data from access, use, misuse, or alteration by unauthorised third parties.

6. Problem resolution

If you feel that your privacy has been violated in any reasonable way, we invite you to contact ROLA as soon as you become aware of it. We are committed to resolving disputes within a reasonable timeframe, depending on the nature and potential impact of the problem as judged by us for each individual case.

Please contact us if you have any questions about this Privacy Policy the privacy practices of our Web Site.